Contact Us
Need help with an order or choosing the right fragrance? Contact CEO OUD using the form below or email us directly at ceooud@gmail.com.
Order enquiries
For questions about an existing order, please include your full name and order number so we can help you more quickly.
If your order arrived damaged, faulty or incorrect, email us with your order number and clear photographs showing the issue.
Fragrance advice
Not sure which fragrance to choose? Tell us which scent profiles or fragrances you usually enjoy, such as oud, vanilla, musk, fresh citrus, fruity or woody scents. We will help you explore suitable options from the CEO OUD collection.
Visit CEO OUD
You can experience selected CEO OUD fragrances in person at Surrey Quays Shopping Centre in London. Opening dates and times may change, so please check our latest Instagram updates before travelling.
Response time
We aim to respond to customer enquiries within two working days.